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Ideactio's first Service Design Drinks in Frankfurt was a swell. Lively and provocative discussions on a present topic Service Economy: In an era where the world is increasingly moving towards 'servitisation' supported by a service economy, how can Germany retain its top spot as the most innovative country in a world, when people will not pay for cars but for mobility?
Almost everyone who signed up, turned up! This can happen only in Germany, and that's the German secret sauce! Great insights, Katharina about the new mental models needed in a service economy. Thank you TechQuartier for being a wonderful host.